Michelle is the Practice Billing Coordinator at Create Outcomes, where she helps keep the billing side of things running smoothly and stress-free. She brings years of experience working behind the scenes in mental health practices—handling everything from verifying benefits and submitting claims to making sure nothing slips through the cracks.

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She’s all about helping therapists do what they do best—support their clients—without getting stuck in the billing maze. Michelle is dependable, detail-oriented, and always ready to tackle whatever comes up behind the scenes.

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Always curious and eager to grow, Michelle stays up to date with ongoing trainings in insurance changes, mental health billing, practice management, and how to support growing practices. She believes there’s always something new to learn, and she brings that fresh perspective to everything she does.